Privacy Policy
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Privacy Policy

 

Regd. No. 269034/078/079 | PAN No. 610067756

Last updated: July 2026

SECTION 01

Introduction

At Alpinist Climber Expeditions Pvt. Ltd. (“ACE”), we know that booking a mountaineering expedition, peak climb, or trek means trusting us with some of your most personal information — from your health details to your passport number. We take that responsibility seriously.

This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and what choices and rights you have. It applies to anyone who visits our website, alpinistclimberexpeditions.com, or books a trip with us.

By using our website or booking a trip with ACE, you agree to the collection and use of your information as described in this Policy.

SECTION 02

Who We Are

Alpinist Climber Expeditions Pvt. Ltd. (“ACE”) is a company registered in Nepal (Registration No. 269034/078/079, PAN No. 610067756). ACE is the organization responsible for the personal information described in this Policy.

SECTION 03

What Personal Information We Collect

We only collect the information we genuinely need to plan, book, and safely run your trip. Depending on the services you use, this may include:

•     Identity & contact details: your name, date of birth, nationality, gender, passport number and expiry date, home address, phone number, and email address.

•     Emergency contact information: the name and contact details of someone we can reach if there is an emergency during your trip.

•     Health & medical information: your medical certificate, fitness declarations, pre-existing conditions, allergies, medications, and any other health details relevant to high-altitude travel.

•     Insurance details: your travel insurance policy number, provider, and coverage, so we can act quickly if you need emergency evacuation or treatment.

•     Payment information: billing details needed to process your deposit and balance payments. We do not store full card numbers — payments are handled securely by our bank or payment provider.

•     Travel documents: visa details, permit applications, and any other documentation required by Nepalese authorities for your trip.

•     Photos & videos: images and footage taken by our guides or staff during your trip.

•     Website usage information: basic technical details, such as browser type and pages visited, collected through standard analytics tools when you use our website.

SECTION 04

How We Use Your Information

We use your personal information to:

•     Confirm, manage, and personalize your booking

•     Apply for climbing permits, park entry fees, and other approvals with Nepalese government authorities

•     Arrange visas, guides, climbing Sherpas, porters, lodges, and domestic transport on your behalf

•     Communicate with you before, during, and after your trip

•     Respond to a medical emergency, including sharing relevant health and insurance information with hospitals, evacuation services, or your insurer

•     Process payments and maintain financial records

•     Improve our services and respond to feedback or complaints

•     With your consent, use photos or videos from your trip for marketing

SECTION 05

Who We Share Your Information With

We do not sell your personal information. We only share it where necessary to deliver your trip safely and legally, including with:

•     Nepalese government authorities and permit-issuing bodies (such as the Department of Tourism, Nepal Tourism Board, and Nepal Mountaineering Association), as required for permits and park entry

•     Embassies and immigration authorities, where relevant to your visa

•     Local partners, including guides, climbing Sherpas, porters, hotels, lodges, and domestic airlines, so they can provide services to you

•     Your travel insurance provider and medical facilities, in the event of illness, injury, or emergency evacuation

•     Banks and payment processors, to handle your payments securely

•     Professional advisors, such as our accountants or lawyers, where necessary for legal or financial purposes

SECTION 06

International Transfers of Information

Because our clients travel from all over the world, your information may be processed or accessed outside Nepal — for example, by your home insurance provider, your embassy, or international payment processors. We take reasonable steps to make sure your information continues to be protected wherever it is handled.

SECTION 07

How We Protect Your Information

We use reasonable technical and organizational measures to protect your personal information from loss, misuse, or unauthorized access, including limiting access to staff members who need it to do their jobs. However, no method of storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

SECTION 08

How Long We Keep Your Information

We keep your personal information for as long as necessary to provide your trip, meet our legal and regulatory obligations — for example, tax and permit record-keeping requirements — and resolve any disputes. Once your information is no longer needed for these purposes, we securely delete or anonymize it.

SECTION 09

Your Rights

Depending on applicable law, you may have the right to:

•     Ask us what personal information we hold about you

•     Ask us to correct inaccurate or incomplete information

•     Ask us to delete your information, where we are not required to keep it for legal, safety, or permit-related reasons

•     Withdraw your consent to marketing use of your photos or videos at any time

•     Ask us questions about how your information is used

To exercise any of these rights, please contact us using the details in the Contact Us section below. We will respond as promptly as we reasonably can.

SECTION 10

Photos, Videos & Marketing

As explained in our Terms and Conditions, our guides and staff may take photos or videos of you during your trip, which we may use for marketing purposes — such as our website, social media, or brochures — without additional compensation to you. If you would prefer that we do not use your image this way, simply let us know in writing before or during your trip, and we will respect your request.

SECTION 11

Cookies & Website Usage Data

Our website may use basic cookies or similar analytics tools to understand how visitors use our site, such as which pages are most popular. This helps us improve our website and services. We do not use this information to build detailed advertising profiles, and we do not sell it to third parties.

SECTION 12

Children's Privacy

ACE's expeditions and treks are only available to clients aged 18 and over, in line with our Terms and Conditions. We do not knowingly collect personal information from children.

SECTION 13

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or in the law. The version published on our website at the time you book or use our services will apply.

SECTION 14

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please reach out to us:

PHONE / WHATSAPP

+977 9843314253

EMAIL

info@alpinistclimberexpeditions.com

WEBSITE

https://alpinistclimberexpeditions.com

Client Stories

From the Summit

Daniel Puttkemery
Daniel Puttkemery
Kyajo Ri Expedition
Prakash and his team are a couple of notches above totally professional! Everyone in the Alpinist Climber Expeditions family goes out of their way to provide the best possible experience. Superb core values and safety principles. I had the good fortune of climbing Kyajo Ri with Alpinist Climber Expeditions and…
★ ★ ★ ★ ★
Luca Smargiasso
Luca Smargiasso
Ama Dablam + Kyajo Ri + Cholatse
I have been climbing for 15 years, over 4 continents. This was my 3rd trip to Nepal. And this was undoubtedly one of the Best-organised expeditions have participated in. Cannot thank Prakash and his Team enough. The attention to detail both in terms of equipment, climbing conditions, and accommodation/food was…
★ ★ ★ ★ ★
Raphael Lindenmann
Raphael Lindenmann
Kyajo Ri
In April 2025, we completed an unforgettable expedition to Kyajo Ri with ACE. We were four friends from Switzerland and enjoyed about two and a half weeks in the Khumbu region. From our arrival in Kathmandu to the summit and back, ACE's organization was impeccable.A well-coordinated team, superb support, excellent…
★ ★ ★ ★ ★
Andy Tronsberg
Andy Tronsberg
Kyajo Ri & Island Peak
Perfect organised and guided expedition I ever took part! We climbed island peak and kyajo ri alpine style! Safety is always first, all team members are super kind and professional and also laughing comes not to short! Thanks for this unforgettable experience!! Andreas.
★ ★ ★ ★ ★
Rogier Keulen
Rogier Keulen
Kyajo Ri & Cholatse
With IFMGA guide Prakash we climbed Kyajo Ri and Cholatse. Our expedition couldn't have been any better! We had a lot of fun and summiting stunning Cholatse is the most intense thing I've done. We did it alpine style, so without fixed ropes from bottom to top. Safety was a…
★ ★ ★ ★ ★
Manu Laireiter
Manu Laireiter
Kyajo Ri
I participated in a private expedition to Kiayo Ri with Alpinist Climber Expeditions and it was simply fantastic. From the initial consultation to the final summit push, everything was perfectly organized and tailored to my individual needs. The guides were not only highly professional and extremely experienced in high-altitude mountaineering,…
★ ★ ★ ★ ★
Expedition Journal

Dispatches from the Mountains

All Articles
Manaslu 2026: A Season of Extremes — Our Full Expedition Coverage
Expedition Report

Manaslu 2026: A Season of Extremes — Our Full Expedition Coverage

  Every climbing season on Manaslu is different. Record numbers of climbers arrived at Base Camp this autumn, hoping for a straightforward summit. What they found instead was a mountain that tested every team on it, ours included.   This article looks back at the full season: how it started, what went wrong, and why we believe the outcome, difficult as it was, was the right one.     A Record Season, and a Crowded Mountain   Manaslu is usually one of the more approachable 8,000-meter peaks, which is exactly why it drew so many climbers this year. Nepal's Department of Tourism listed close to 500 foreign climbers this season, with a similar number of local guides and support staff on the mountain, making it a record year for permits. Once the fixed ropes reached the top, that many people converging on one route created real congestion.   Climbers described long queues on the fixed ropes, especially through the crowded, icy section between Camp 1 and Camp 2, and on the narrow final ridge that leads to Manaslu's true summit, which can only hold one or two people at a time. A mountain built for small, careful teams was suddenly hosting a crowd. That combination, a narrow summit and hundreds of climbers all aiming for the same short weather window, set the stage for the difficulties that followed.   Traffic Jam in Manaslu 2026 Season     The Danger Builds: Avalanches on the Upper Slopes   Manaslu's upper mountain is known among guides for its avalanche-prone slopes, and this season made that reputation clear early. An avalanche swept down near Camp 4 and buried a freshly fixed section of rope, just hours before the rope-fixing team planned to use it. No one was hurt in that incident, but it was an early sign of how loaded and unstable the snowpack had become.   Persistent snowfall over the following days made conditions worse, not better. Layers of fresh, loose snow sat on top of older snow, creating the unstable slab conditions that guides watch for closely. Our own team, positioned on the mountain at the time, could see and feel how quickly things were changing.   Heavy Snowfall in Manaslu Base Camp     Tragedy on the Mountain: Two Lives Lost   During this period, a slab avalanche struck a tent at Camp 3, killing a foreign climber and his guide, who had pushed higher than the rest of their team in hopes of an early summit attempt. A rescue team later found them buried under roughly two meters of snow.   This loss affected the entire mountain, not just the team involved. Climbers, guides, and outfitters from every expedition, including ours, felt the weight of it. The ACE team holds the memory of these two lives in our thoughts, and we offer our condolences to their families and their expedition family.     A Narrow Escape for Our Own Team   During this stretch of unstable weather, one of our guide's tent was buried by snow. Luckily, he was not inside and had went outside just before the snow sturk the tent and buried it. There was no serious damage to any of our members or our climbing Sherpa guides. It was a close call, and a clear reminder of how quickly conditions on Manaslu can turn serious, even at camps that are normally considered safe.   We share this not to alarm anyone, but because it is part of an honest account of this season. Every member of our team, guides and clients alike, came home safe. We are deeply grateful for that.   One of our guide's tent buried by snow. (Luckily, the guide was outside the tent in that moment)     Racing the Cyclone   As if avalanche danger were not enough, the weather forecast added more pressure. A cyclone forming over the Bay of Bengal was tracked heading toward Nepal, expected to bring heavy new snow and force every team off the mountain before it arrived. That left teams still on Manaslu with a hard choice: wait it out for days or weeks, call off their climb and go home, or rush a summit attempt with less rest and more crowding on the ropes than anyone would prefer.   This kind of pressure is exactly when accidents tend to happen. Rushed decisions, tired climbers, and a shrinking safety margin are a difficult combination on any 8,000-meter peak.     Our Team's Highest Point: 7,100 Meters   Our team completed two full rotations to prepare for the summit push, and once the route was fixed, we climbed to 7,100 meters, the highest point reached by any team on Manaslu this season. Reaching that height took real skill, discipline, and teamwork from our Sherpa staff and our clients.   From there, the combination of unstable snow, the recent avalanche, and the approaching storm made it clear that going higher was not worth the risk. We turned back.   ACE Team's Acclimatization Rotation     Not Alone: How the Rest of the Mountain Responded   Our decision was not made in isolation. As conditions worsened, a large number of operators on Manaslu came to the same conclusion, ending their seasons and sending their climbers home. Almost all teams on the mountain have now left. A small number remain at Base Camp, hoping for one more weather window, but current forecasts make that increasingly unlikely, and it's likely most of them will also head home before the season is out.   Seeing so many experienced teams and guides reach the same decision, independently, said a lot about how serious this season's conditions really were. This was not one operator being overly cautious. It was a mountain-wide judgment call.     A Message: Respect the Mountain   Manaslu did not give us the summit this year. It gave us something else instead: a clear reminder of where we stand next to a mountain like this.   We are not greater than nature. No amount of preparation, experience, or determination changes that. The avalanche danger, the storm, the loss of life this season, none of it cared about summit dreams or expedition budgets. The mountain simply did what mountains do, and our job was to listen.   We believe real mountaineering is not only about reaching the top. It is about knowing the mountain deserves your respect more than your ambition does. This season asked a lot of every team on Manaslu, and we are proud that ours listened when it mattered most.   Manaslu will still be there next year. So will we, and we'll return when conditions, and the mountain, are ready to welcome us back.     About Alpinist Climber Expeditions   Alpinist Climber Expeditions has run Himalayan climbs and treks in Nepal since 2021, guided by IFMGA-certified mountain guides and experienced Sherpa climbing staff. Safety has always come first in every decision we make, on Manaslu and every mountain we climb.  

Sep 23, 2026 Read Article →
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