Privacy Policy
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Privacy Policy

 

Regd. No. 269034/078/079 | PAN No. 610067756

Last updated: July 2026

SECTION 01

Introduction

At Alpinist Climber Expeditions Pvt. Ltd. (“ACE”), we know that booking a mountaineering expedition, peak climb, or trek means trusting us with some of your most personal information — from your health details to your passport number. We take that responsibility seriously.

This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and what choices and rights you have. It applies to anyone who visits our website, alpinistclimberexpeditions.com, or books a trip with us.

By using our website or booking a trip with ACE, you agree to the collection and use of your information as described in this Policy.

SECTION 02

Who We Are

Alpinist Climber Expeditions Pvt. Ltd. (“ACE”) is a company registered in Nepal (Registration No. 269034/078/079, PAN No. 610067756). ACE is the organization responsible for the personal information described in this Policy.

SECTION 03

What Personal Information We Collect

We only collect the information we genuinely need to plan, book, and safely run your trip. Depending on the services you use, this may include:

     Identity & contact details: your name, date of birth, nationality, gender, passport number and expiry date, home address, phone number, and email address.

     Emergency contact information: the name and contact details of someone we can reach if there is an emergency during your trip.

     Health & medical information: your medical certificate, fitness declarations, pre-existing conditions, allergies, medications, and any other health details relevant to high-altitude travel.

     Insurance details: your travel insurance policy number, provider, and coverage, so we can act quickly if you need emergency evacuation or treatment.

     Payment information: billing details needed to process your deposit and balance payments. We do not store full card numbers — payments are handled securely by our bank or payment provider.

     Travel documents: visa details, permit applications, and any other documentation required by Nepalese authorities for your trip.

     Photos & videos: images and footage taken by our guides or staff during your trip.

     Website usage information: basic technical details, such as browser type and pages visited, collected through standard analytics tools when you use our website.

SECTION 04

How We Use Your Information

We use your personal information to:

     Confirm, manage, and personalize your booking

     Apply for climbing permits, park entry fees, and other approvals with Nepalese government authorities

     Arrange visas, guides, climbing Sherpas, porters, lodges, and domestic transport on your behalf

     Communicate with you before, during, and after your trip

     Respond to a medical emergency, including sharing relevant health and insurance information with hospitals, evacuation services, or your insurer

     Process payments and maintain financial records

     Improve our services and respond to feedback or complaints

     With your consent, use photos or videos from your trip for marketing

SECTION 05

Who We Share Your Information With

We do not sell your personal information. We only share it where necessary to deliver your trip safely and legally, including with:

     Nepalese government authorities and permit-issuing bodies (such as the Department of Tourism, Nepal Tourism Board, and Nepal Mountaineering Association), as required for permits and park entry

     Embassies and immigration authorities, where relevant to your visa

     Local partners, including guides, climbing Sherpas, porters, hotels, lodges, and domestic airlines, so they can provide services to you

     Your travel insurance provider and medical facilities, in the event of illness, injury, or emergency evacuation

     Banks and payment processors, to handle your payments securely

     Professional advisors, such as our accountants or lawyers, where necessary for legal or financial purposes

SECTION 06

International Transfers of Information

Because our clients travel from all over the world, your information may be processed or accessed outside Nepal — for example, by your home insurance provider, your embassy, or international payment processors. We take reasonable steps to make sure your information continues to be protected wherever it is handled.

SECTION 07

How We Protect Your Information

We use reasonable technical and organizational measures to protect your personal information from loss, misuse, or unauthorized access, including limiting access to staff members who need it to do their jobs. However, no method of storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

SECTION 08

How Long We Keep Your Information

We keep your personal information for as long as necessary to provide your trip, meet our legal and regulatory obligations — for example, tax and permit record-keeping requirements — and resolve any disputes. Once your information is no longer needed for these purposes, we securely delete or anonymize it.

SECTION 09

Your Rights

Depending on applicable law, you may have the right to:

     Ask us what personal information we hold about you

     Ask us to correct inaccurate or incomplete information

     Ask us to delete your information, where we are not required to keep it for legal, safety, or permit-related reasons

     Withdraw your consent to marketing use of your photos or videos at any time

     Ask us questions about how your information is used

To exercise any of these rights, please contact us using the details in the Contact Us section below. We will respond as promptly as we reasonably can.

SECTION 10

Photos, Videos & Marketing

As explained in our Terms and Conditions, our guides and staff may take photos or videos of you during your trip, which we may use for marketing purposes — such as our website, social media, or brochures — without additional compensation to you. If you would prefer that we do not use your image this way, simply let us know in writing before or during your trip, and we will respect your request.

SECTION 11

Cookies & Website Usage Data

Our website may use basic cookies or similar analytics tools to understand how visitors use our site, such as which pages are most popular. This helps us improve our website and services. We do not use this information to build detailed advertising profiles, and we do not sell it to third parties.

SECTION 12

Children's Privacy

ACE's expeditions and treks are only available to clients aged 18 and over, in line with our Terms and Conditions. We do not knowingly collect personal information from children.

SECTION 13

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or in the law. The version published on our website at the time you book or use our services will apply.

SECTION 14

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please reach out to us:

PHONE / WHATSAPP

+977 9843314253

EMAIL

info@alpinistclimberexpeditions.com

WEBSITE

https://alpinistclimberexpeditions.com

Client Stories

From the Summit

Daniel Puttkemery
Daniel Puttkemery
Kyajo Ri Expedition
Prakash and his team are a couple of notches above totally professional! Everyone in the Alpinist Climber Expeditions family goes out of their way to provide the best possible experience. Superb core values and safety principles. I had the good fortune of climbing Kyajo Ri with Alpinist Climber Expeditions and…
Luca Smargiasso
Luca Smargiasso
Ama Dablam 6,812m
I have been climbing for 15 years, over 4 continents. This was my 3rd trip to Nepal. And this was undoubtedly one of the Best-organised expeditions have participated in. Cannot thank Prakash and his Team enough. The attention to detail both in terms of equipment, climbing conditions, and accommodation/food was…
Raphael Lindenmann
Raphael Lindenmann
Kyajo Ri
In April 2025, we completed an unforgettable expedition to Kyajo Ri with ACE. We were four friends from Switzerland and enjoyed about two and a half weeks in the Khumbu region. From our arrival in Kathmandu to the summit and back, ACE's organization was impeccable.A well-coordinated team, superb support, excellent…
Andy Tronsberg
Andy Tronsberg
Kyajo Ri & Island Peak
Perfect organised and guided expedition I ever took part! We climbed island peak and kyajo ri alpine style! Safety is always first, all team members are super kind and professional and also laughing comes not to short! Thanks for this unforgettable experience!! Andreas.
Rogier Keulen
Rogier Keulen
Mt. Kyajo Ri & Mt. Cholatse
With IFMGA guide Prakash we climbed Kyajo Ri and Cholatse. Our expedition couldn't have been any better! We had a lot of fun and summiting stunning Cholatse is the most intense thing I've done. We did it alpine style, so without fixed ropes from bottom to top. Safety was a…
Manu Laireiter
Manu Laireiter
Kyajo Ri
I participated in a private expedition to Kiayo Ri with Alpinist Climber Expeditions – and it was simply fantastic. From the initial consultation to the final summit push, everything was perfectly organized and tailored to my individual needs.The guides were not only highly professional and extremely experienced in high-altitude mountaineering,…
Expedition Journal

Dispatches from the Mountains

All Articles
Kyajo Ri Expedition Report 2022
Expedition Report

Kyajo Ri Expedition Report 2022

  This report follows the climb from Kathmandu to the summit of Kyajo Ri (6,186m), through Lukla, Namche Bazaar, and the quiet Khumjung valley, up to a base camp shared with fresh snow leopard tracks, and finally to a 7:58 a.m. summit reached with no other team on the mountain.   If you're researching Kyajo Ri expedition before booking your own climb, this report also covers what most climbers want to know: how technical it is, how it compares to other Khumbu trekking peaks, and what the summit push really involves.   Expedition Overview •     Peak: Kyajo Ri, 6,186 m (20,296 ft) •     Region: Khumbu Region, between the Gokyo and Thame valleys, Everest Region, Nepal •     Summit Date: 3 May 2022 •     Starting Point: Kathmandu, via mountain flight to Lukla (Tenzing-Hillary Airport) •     Route: Lukla → Phakding → Namche Bazaar → Khumjung → Base Camp (4,550 m) → Camp 1 (acclimatization) → High Camp (5,300 m) → Summit, climbed in alpine style •     Guiding: Led by an IFMGA-certified mountain guide from Alpinist Climber Expeditions, supported by our climbing Sherpa staff •     Weather: Clear and stable on summit day, which made the demanding alpine-style push possible   Kyajo Ri is classified as a Group A trekking peak by the Nepal Mountaineering Association, but don't let that label undersell it. It's widely considered more technical than neighboring peaks like Island Peak or Lobuche East, with sustained sections of ice, rock, and snow that call for real alpine climbing skills rather than a straightforward walk-up.   Full Expedition Report   Kathmandu to Phakding The expedition began with a 30-minute mountain flight from Kathmandu to Tenzing-Hillary Airport in Lukla. We had lunch there with a beautiful view over the airport before setting off on a short hike down to Phakding village to spend the first night on the trail.   Phakding to Namche Bazaar The trail to Namche Bazaar crosses several bridges, including the Hillary suspension bridge, the highest in the region. The final kilometers climb steeply, but the views make you forget the effort. Arriving in Namche, we had a warm welcome from the local Sherpa community and settled into the Sherpa Barista Home lodge for the next two nights.   Acclimatization in Namche Bazaar We spent two days in Namche to acclimatize, using the time to visit local cultural museums and get to know the Sherpa community a little better. We also hiked up to the Everest View Point, both for altitude adjustment and for a first look at the highest mountain in the world.   Namche Bazaar to Khumjung From Namche, we continued to Khumjung village at 3,800 m, where we stayed overnight, rested, and made our final preparations before heading toward Kyajo Ri base camp.   Khumjung to Kyajo Ri Base Camp (4,550 m) Leaving Khumjung, the trail climbed over a steep hill before opening into a flat valley, where we set up base camp at 4,550 m.   Acclimatization at Base Camp and Camp 1 We spent two nights at base camp to acclimatize, including a hike up to Camp 1 to adjust to the higher elevation. The route to Camp 1 crosses moraine terrain, with striking views the whole way. This remote valley is also home to more wildlife than you'd expect — on the way up, we spotted fresh snow leopard tracks in the snow, left just minutes before we arrived. It's a reminder of how wild and untouched this part of the Khumbu still is.   Base Camp to High Camp (5,300 m) From base camp, we moved up to a high camp set between Camp 1 and Camp 2, at 5,300 m. We slept for only a few hours before the summit push. With no other teams climbing Kyajo Ri that season, the camps and the mountain itself were entirely ours.   Summit Day (3 May 2022) We left high camp at 1:00 a.m. Climbing in true alpine style through the night was demanding — the route mixed ice, rock, and deep snow, and with no other team having climbed the mountain that period, there was no packed trail to follow. Every section had to be worked out as we went.   The summit push was long and hard because of the snow conditions, but the weather stayed perfect throughout, which made it possible to keep pushing despite the difficulty. At 7:58 a.m., we reached the summit of Kyajo Ri. With the entire mountain to ourselves, we took time to enjoy the spectacular views before beginning the descent back to base camp.   Return to Namche Bazaar Everyone made it back safely to Namche Bazaar to rest, tired but glad to be down. Safety remained the priority from the first step in Lukla to the last one back in Namche — and it's that same approach we carry into every expedition that follows.   Challenges •     Climbing alpine style through the night with no packed trail to follow, since no other team had climbed the mountain that season •     Mixed technical terrain — ice, rock, and deep snow — on the summit push •     Difficult snow conditions that made the summit push longer and more physically demanding than expected •     A short rest window at high camp (5,300 m) before a 1:00 a.m. departure •     Multiple staged acclimatization stops (Namche, Khumjung, base camp, Camp 1) needed to prepare the body for a technical push above 5,000 m   Highlights •     Crossing the Hillary suspension bridge, the highest bridge in the region •     A first view of Everest from the Everest View Point above Namche Bazaar •     Fresh snow leopard tracks spotted on the way to Camp 1 •     Having the high camp — and the entire mountain — to ourselves for the whole climb •     Reaching the summit at 7:58 a.m. under a perfectly clear sky •     The warm welcome and cultural museums experienced in Namche Bazaar   Safety Kyajo Ri doesn't forgive careless decisions, and this climb reinforced why. With no other team on the mountain and no trail already broken, every route-finding call during the night push mattered.   We built the itinerary around layered acclimatization — two nights in Namche, an overnight in Khumjung, two nights at base camp with a hike to Camp 1 — before committing to a high camp at 5,300 m and the summit push. That staged approach, combined with careful pacing through the mixed ice, rock, and snow terrain, is what allowed the team to reach the summit and return safely despite the difficult conditions.   Safety is our number one priority at Alpinist Climber Expeditions, and on a peak as technical and remote as Kyajo Ri, that meant leaning fully on the judgment of our IFMGA-certified guide and experienced Sherpa climbing staff at every stage of the climb.   Conclusion Kyajo Ri gave us a mountain entirely to ourselves — no crowds, no packed trail, just our team working through ice, rock, and snow toward a 7:58 a.m. summit. It's a climb that demands more than most trekking peaks in the Khumbu, and it rewards that effort with a kind of solitude that's increasingly rare in this region.   The snow leopard tracks near Camp 1 stay with us as a reminder of how wild this valley still is, and how much respect a mountain like Kyajo Ri deserves. We're grateful for the safe climb, the clear weather on summit day, and the team that made it happen.   If a technical, less-crowded Himalayan summit is what you're after, we'd be glad to help you plan a safe, guided Kyajo Ri expedition with Alpinist Climber Expeditions — explore our upcoming departures to see what's next.  

May 03, 2022 Read Article →
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